:root {
    --rit-red: #b91c1c;
    --rit-red-dark: #7f1d1d;
    --rit-red-soft: #fef2f2;
    --rit-green: #15803d;
    --rit-blue: #1d4ed8;
    --rit-amber: #b45309;
    --rit-slate-950: #0f172a;
    --rit-slate-900: #172033;
    --rit-slate-800: #1e293b;
    --rit-slate-700: #334155;
    --rit-slate-600: #475569;
    --rit-slate-500: #64748b;
    --rit-slate-400: #94a3b8;
    --rit-slate-300: #cbd5e1;
    --rit-slate-200: #e2e8f0;
    --rit-slate-100: #f1f5f9;
    --rit-slate-50: #f8fafc;
    --rit-white: #ffffff;
    --rit-radius: 16px;
    --rit-radius-sm: 10px;
    --rit-shadow: 0 12px 34px rgba(15, 23, 42, .08);
    --rit-shadow-sm: 0 6px 18px rgba(15, 23, 42, .07);
}

html, body {
    min-height: 100%;
}

body {
    font-family: "Poppins", -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
    color: var(--rit-slate-800);
    background: var(--rit-slate-100);
}

body.d-flex.flex-column {
    min-height: 100vh !important;
}

a {
    transition: color .18s ease, background .18s ease, border-color .18s ease, transform .18s ease;
}

.content-wrapper {
    min-height: calc(100vh - 57px) !important;
    background:
        radial-gradient(circle at top right, rgba(185, 28, 28, .06), transparent 28rem),
        var(--rit-slate-100);
    padding-bottom: 28px;
}

.content-header {
    padding: 24px 24px 8px;
}

.content {
    padding: 0 24px 24px;
}

.container,
.container-fluid {
    width: 100%;
}

.main-header.navbar {
    min-height: 64px;
    border-bottom: 1px solid var(--rit-slate-200);
    box-shadow: 0 3px 14px rgba(15, 23, 42, .05);
    background: rgba(255, 255, 255, .96) !important;
    backdrop-filter: blur(12px);
}

.main-sidebar {
    background: linear-gradient(180deg, #111827 0%, #0f172a 58%, #111827 100%) !important;
    box-shadow: 6px 0 24px rgba(15, 23, 42, .18) !important;
}

.brand-link {
    height: 64px;
    display: flex !important;
    align-items: center;
    border-bottom: 1px solid rgba(255, 255, 255, .08) !important;
    padding: 10px 16px !important;
}

.brand-link .brand-image {
    width: 38px;
    height: 38px;
    object-fit: contain;
    margin: 0 10px 0 0 !important;
    opacity: 1 !important;
}

.brand-link .brand-text {
    font-size: 15px;
    line-height: 1.15;
    letter-spacing: .2px;
}

.rit-brand-subtitle {
    display: block;
    color: rgba(255, 255, 255, .55);
    font-size: 10px;
    font-weight: 500;
    letter-spacing: .7px;
    margin-top: 3px;
    text-transform: uppercase;
}

.user-panel {
    border-bottom-color: rgba(255, 255, 255, .08) !important;
    padding-left: 6px;
    padding-right: 6px;
}

.user-panel .image img {
    width: 36px;
    height: 36px;
    object-fit: cover;
    border: 2px solid rgba(255,255,255,.25);
}

.user-panel .info a {
    font-size: 13px;
    font-weight: 600;
}

.rit-user-role {
    display: block;
    color: rgba(255,255,255,.5);
    font-size: 10px;
    margin-top: 2px;
    text-transform: capitalize;
}

.nav-sidebar .nav-header {
    color: rgba(255,255,255,.38) !important;
    font-size: 10px;
    font-weight: 700;
    letter-spacing: 1.2px;
    padding: 18px 15px 6px;
}

.nav-sidebar > .nav-item > .nav-link {
    margin: 3px 8px;
    border-radius: 10px;
    color: rgba(255,255,255,.72);
    padding: 10px 12px;
    font-size: 13px;
}

.nav-sidebar > .nav-item > .nav-link:hover {
    background: rgba(255,255,255,.08);
    color: #fff;
}

.nav-sidebar > .nav-item > .nav-link.active {
    background: linear-gradient(135deg, var(--rit-red), #991b1b) !important;
    color: #fff !important;
    box-shadow: 0 7px 18px rgba(185, 28, 28, .28);
}

.nav-treeview .nav-link {
    margin: 2px 8px 2px 18px;
    border-radius: 9px;
    color: rgba(255,255,255,.62) !important;
    font-size: 12px;
}

.nav-treeview .nav-link.active {
    background: rgba(255,255,255,.10) !important;
    color: #fff !important;
}

.rit-navbar-search {
    width: min(480px, 48vw);
}

.rit-navbar-search .input-group {
    background: var(--rit-slate-100);
    border: 1px solid var(--rit-slate-200);
    border-radius: 12px;
    overflow: hidden;
}

.rit-navbar-search .form-control,
.rit-navbar-search .input-group-text,
.rit-navbar-search .btn {
    border: 0 !important;
    background: transparent !important;
    height: 40px;
}

.rit-navbar-search .form-control:focus {
    box-shadow: none;
}

.rit-page-header {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 18px;
    flex-wrap: wrap;
    margin-bottom: 18px;
}

.rit-page-header h1 {
    color: var(--rit-slate-950);
    font-size: clamp(1.35rem, 2.3vw, 2rem);
    font-weight: 700;
    margin: 0;
}

.rit-page-header p {
    color: var(--rit-slate-500);
    margin: 6px 0 0;
    font-size: 13px;
}

.rit-eyebrow {
    color: var(--rit-red);
    display: block;
    font-size: 10px;
    font-weight: 800;
    letter-spacing: 1.5px;
    margin-bottom: 6px;
    text-transform: uppercase;
}

.card,
.rit-card {
    border: 1px solid rgba(203, 213, 225, .78) !important;
    border-radius: var(--rit-radius) !important;
    box-shadow: var(--rit-shadow-sm);
    overflow: hidden;
}

.card:hover {
    transform: none;
}

.card-header {
    background: #fff;
    border-bottom: 1px solid var(--rit-slate-200);
    padding: 16px 18px;
}

.card-header .card-title {
    color: var(--rit-slate-900);
    font-size: 14px;
    font-weight: 700;
}

.card-body {
    text-align: initial;
    padding: 20px;
}

.rit-stat-grid {
    display: grid;
    grid-template-columns: repeat(6, minmax(0, 1fr));
    gap: 14px;
    margin-bottom: 20px;
}

.rit-stat-card {
    background: #fff;
    border: 1px solid var(--rit-slate-200);
    border-radius: 15px;
    box-shadow: var(--rit-shadow-sm);
    padding: 17px;
    position: relative;
    overflow: hidden;
}

.rit-stat-card::after {
    content: "";
    position: absolute;
    width: 74px;
    height: 74px;
    border-radius: 50%;
    right: -26px;
    top: -28px;
    background: currentColor;
    opacity: .07;
}

.rit-stat-icon {
    width: 38px;
    height: 38px;
    border-radius: 11px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    margin-bottom: 13px;
    background: currentColor;
}

.rit-stat-icon i {
    color: #fff;
}

.rit-stat-label {
    color: var(--rit-slate-500);
    display: block;
    font-size: 11px;
    font-weight: 600;
    line-height: 1.35;
    min-height: 30px;
}

.rit-stat-value {
    color: var(--rit-slate-950);
    display: block;
    font-size: 28px;
    font-weight: 800;
    line-height: 1;
    margin-top: 7px;
}

.rit-stat-card.is-red { color: var(--rit-red); }
.rit-stat-card.is-blue { color: var(--rit-blue); }
.rit-stat-card.is-amber { color: var(--rit-amber); }
.rit-stat-card.is-green { color: var(--rit-green); }
.rit-stat-card.is-slate { color: var(--rit-slate-600); }
.rit-stat-card.is-purple { color: #7e22ce; }

.rit-hero-search {
    background: linear-gradient(135deg, #991b1b, #7f1d1d 58%, #450a0a);
    border-radius: 18px;
    box-shadow: 0 18px 42px rgba(127, 29, 29, .22);
    color: #fff;
    margin-bottom: 20px;
    padding: 22px;
    position: relative;
    overflow: hidden;
}

.rit-hero-search::before,
.rit-hero-search::after {
    content: "";
    position: absolute;
    border-radius: 50%;
    background: rgba(255,255,255,.06);
}

.rit-hero-search::before {
    width: 210px;
    height: 210px;
    right: -75px;
    top: -95px;
}

.rit-hero-search::after {
    width: 110px;
    height: 110px;
    right: 110px;
    bottom: -75px;
}

.rit-hero-search h2 {
    font-size: 18px;
    font-weight: 700;
    margin: 0 0 4px;
}

.rit-hero-search p {
    color: rgba(255,255,255,.72);
    font-size: 12px;
    margin: 0 0 14px;
}

.rit-hero-search .input-group {
    background: #fff;
    border-radius: 13px;
    box-shadow: 0 8px 22px rgba(15,23,42,.16);
    overflow: hidden;
    max-width: 720px;
}

.rit-hero-search .form-control,
.rit-hero-search .btn,
.rit-hero-search .input-group-text {
    border: 0;
    min-height: 48px;
}

.rit-filter-card {
    background: #fff;
    border: 1px solid var(--rit-slate-200);
    border-radius: var(--rit-radius);
    box-shadow: var(--rit-shadow-sm);
    margin-bottom: 18px;
    padding: 17px;
}

.form-control,
.custom-select,
select.form-control {
    border-color: var(--rit-slate-300);
    border-radius: 10px;
    min-height: 42px;
    font-size: 13px;
}

textarea.form-control {
    min-height: 110px;
}

.form-control:focus,
.custom-select:focus {
    border-color: rgba(185, 28, 28, .6);
    box-shadow: 0 0 0 .2rem rgba(185, 28, 28, .11);
}

label {
    color: var(--rit-slate-700);
    font-size: 12px;
    font-weight: 600;
}

.btn {
    border-radius: 10px;
    font-size: 12px;
    font-weight: 600;
    padding: .55rem .85rem;
}

.btn-danger,
.btn-primary.rit-primary {
    background: var(--rit-red) !important;
    border-color: var(--rit-red) !important;
}

.btn-danger:hover,
.btn-primary.rit-primary:hover {
    background: var(--rit-red-dark) !important;
    border-color: var(--rit-red-dark) !important;
}

.rit-btn-icon {
    width: 36px;
    height: 36px;
    padding: 0;
    display: inline-flex;
    align-items: center;
    justify-content: center;
}

.rit-table-wrap {
    background: #fff;
    border: 1px solid var(--rit-slate-200);
    border-radius: var(--rit-radius);
    box-shadow: var(--rit-shadow-sm);
    overflow: hidden;
}

.rit-table-toolbar {
    align-items: center;
    border-bottom: 1px solid var(--rit-slate-200);
    display: flex;
    justify-content: space-between;
    gap: 12px;
    padding: 16px 18px;
}

.rit-table-toolbar h3 {
    color: var(--rit-slate-900);
    font-size: 14px;
    font-weight: 700;
    margin: 0;
}

.table {
    color: var(--rit-slate-700);
    margin-bottom: 0;
}

.table thead th,
.table .thead-dark th {
    background: var(--rit-slate-50) !important;
    border-bottom: 1px solid var(--rit-slate-200) !important;
    border-top: 0 !important;
    color: var(--rit-slate-500) !important;
    font-size: 10px;
    font-weight: 800;
    letter-spacing: .6px;
    padding: 12px 14px;
    text-transform: uppercase;
    white-space: nowrap;
}

.table tbody td {
    border-top-color: var(--rit-slate-100);
    font-size: 12px;
    padding: 13px 14px;
    vertical-align: middle;
}

.table-hover tbody tr:hover {
    background: #fffafa;
}

.rit-ticket-code {
    color: var(--rit-red);
    font-family: ui-monospace, SFMono-Regular, Menlo, monospace;
    font-size: 11px;
    font-weight: 800;
    white-space: nowrap;
}

.rit-ticket-title {
    color: var(--rit-slate-900);
    display: block;
    font-weight: 700;
    max-width: 310px;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.rit-ticket-meta {
    color: var(--rit-slate-500);
    display: block;
    font-size: 10px;
    margin-top: 3px;
}

.rit-status {
    align-items: center;
    border-radius: 999px;
    display: inline-flex;
    font-size: 10px;
    font-weight: 700;
    gap: 6px;
    padding: 6px 9px;
    white-space: nowrap;
}

.rit-status::before {
    background: currentColor;
    border-radius: 50%;
    content: "";
    height: 6px;
    width: 6px;
}

.rit-status.is-belum_ditanggapi { color: #b91c1c; background: #fef2f2; }
.rit-status.is-proses { color: #1d4ed8; background: #eff6ff; }
.rit-status.is-valid { color: #0369a1; background: #f0f9ff; }
.rit-status.is-pengerjaan { color: #b45309; background: #fffbeb; }
.rit-status.is-selesai { color: #15803d; background: #f0fdf4; }
.rit-status.is-tidak_valid { color: #475569; background: #f1f5f9; }

.rit-type {
    border-radius: 999px;
    display: inline-flex;
    font-size: 9px;
    font-weight: 800;
    padding: 5px 8px;
    text-transform: uppercase;
}

.rit-type.is-cr55 { color: #991b1b; background: #fee2e2; }
.rit-type.is-non-cr55 { color: #1e40af; background: #dbeafe; }

.rit-empty {
    color: var(--rit-slate-500);
    padding: 54px 20px !important;
    text-align: center;
}

.rit-empty i {
    color: var(--rit-slate-300);
    display: block;
    font-size: 34px;
    margin-bottom: 10px;
}

.rit-detail-grid {
    display: grid;
    grid-template-columns: minmax(0, 1.65fr) minmax(300px, .75fr);
    gap: 18px;
}

.rit-info-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 12px;
}

.rit-info-item {
    background: var(--rit-slate-50);
    border: 1px solid var(--rit-slate-200);
    border-radius: 12px;
    padding: 13px;
}

.rit-info-item small {
    color: var(--rit-slate-500);
    display: block;
    font-size: 9px;
    font-weight: 800;
    letter-spacing: .7px;
    margin-bottom: 5px;
    text-transform: uppercase;
}

.rit-info-item strong,
.rit-info-item span {
    color: var(--rit-slate-800);
    font-size: 12px;
}

.rit-description {
    color: var(--rit-slate-700);
    font-size: 13px;
    line-height: 1.75;
    white-space: pre-wrap;
}

.rit-photo {
    border: 1px solid var(--rit-slate-200);
    border-radius: 14px;
    display: block;
    max-height: 360px;
    object-fit: contain;
    width: 100%;
    background: var(--rit-slate-50);
}

.rit-timeline {
    list-style: none;
    margin: 0;
    padding: 0;
}

.rit-timeline li {
    border-left: 2px solid var(--rit-slate-200);
    margin-left: 8px;
    padding: 0 0 22px 22px;
    position: relative;
}

.rit-timeline li:last-child {
    padding-bottom: 0;
}

.rit-timeline li::before {
    background: #fff;
    border: 3px solid var(--rit-red);
    border-radius: 50%;
    content: "";
    height: 14px;
    left: -8px;
    position: absolute;
    top: 2px;
    width: 14px;
}

.rit-timeline-time {
    color: var(--rit-slate-500);
    font-size: 10px;
}

.rit-timeline-title {
    color: var(--rit-slate-900);
    font-size: 12px;
    font-weight: 700;
    margin: 3px 0 5px;
}

.rit-timeline-text {
    color: var(--rit-slate-600);
    font-size: 12px;
    line-height: 1.6;
    white-space: pre-wrap;
}

.rit-close-banner {
    background: linear-gradient(135deg, #14532d, #166534);
    border-radius: var(--rit-radius);
    color: #fff;
    padding: 20px;
}

.rit-close-banner h3 {
    font-size: 16px;
    font-weight: 700;
}

.rit-close-banner p {
    color: rgba(255,255,255,.75);
    font-size: 12px;
    margin-bottom: 0;
}

.rit-stepper {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 7px;
    margin: 16px 0;
}

.rit-step {
    background: var(--rit-slate-100);
    border-radius: 10px;
    color: var(--rit-slate-500);
    font-size: 9px;
    font-weight: 700;
    padding: 9px 7px;
    text-align: center;
}

.rit-step.is-active {
    background: #dcfce7;
    color: #166534;
}

.alert {
    border: 0;
    border-radius: 12px;
    font-size: 12px;
}

.modal-content {
    border: 0;
    border-radius: 16px;
    box-shadow: 0 24px 70px rgba(15, 23, 42, .24);
}

.main-footer {
    background: #fff;
    border-top: 1px solid var(--rit-slate-200);
    color: var(--rit-slate-500);
    font-size: 11px;
    padding: 14px 20px;
}

/* Public interface */
.public-nav {
    position: relative !important;
    background: linear-gradient(135deg, #991b1b, #7f1d1d) !important;
    box-shadow: 0 8px 26px rgba(127,29,29,.18);
    padding: 14px 0;
}

.public-brand img {
    max-height: 58px;
    max-width: 205px;
    object-fit: contain;
}

.public-complaint-page {
    flex: 1 0 auto;
    padding-top: 0 !important;
    min-height: auto !important;
}

.public-complaint-hero {
    background: linear-gradient(135deg, #fef2f2, #fff 55%, #f8fafc) !important;
    padding: 54px 0 86px !important;
}

.public-form-section {
    margin-top: -54px !important;
    padding-bottom: 50px !important;
}

.complaint-form-card {
    box-shadow: 0 24px 65px rgba(15,23,42,.13) !important;
    border: 1px solid var(--rit-slate-200) !important;
}

.footer {
    position: static !important;
    flex-shrink: 0;
    background: #fff !important;
    border-top: 1px solid var(--rit-slate-200);
    margin-top: 0 !important;
    padding: 18px 0;
    z-index: 1;
}

.footer .row {
    margin-bottom: 0 !important;
    margin-top: 0 !important;
}

.rit-public-footer {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 14px;
    flex-wrap: wrap;
    color: var(--rit-slate-500);
    font-size: 11px;
}

.rit-login-page {
    min-height: calc(100vh - 120px);
    display: flex;
    align-items: center;
    padding: 40px 0;
    background:
        radial-gradient(circle at top left, rgba(185,28,28,.11), transparent 28rem),
        var(--rit-slate-100);
}

.rit-login-card {
    background: #fff;
    border: 1px solid var(--rit-slate-200);
    border-radius: 20px;
    box-shadow: 0 24px 70px rgba(15,23,42,.12);
    overflow: hidden;
}

.rit-login-aside {
    background: linear-gradient(145deg, #991b1b, #450a0a);
    color: #fff;
    min-height: 470px;
    padding: 42px;
}

.rit-login-form {
    padding: 42px;
}

@media (max-width: 1399px) {
    .rit-stat-grid { grid-template-columns: repeat(3, minmax(0, 1fr)); }
}

@media (max-width: 991px) {
    .content-header { padding: 18px 15px 6px; }
    .content { padding: 0 15px 20px; }
    .rit-detail-grid { grid-template-columns: 1fr; }
    .rit-navbar-search { width: min(390px, 58vw); }
}

@media (max-width: 767px) {
    .rit-stat-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 10px; }
    .rit-stat-card { padding: 14px; }
    .rit-stat-value { font-size: 23px; }
    .rit-navbar-search { display: none; }
    .rit-info-grid { grid-template-columns: 1fr; }
    .rit-hero-search { padding: 18px; }
    .rit-table-toolbar { align-items: flex-start; flex-direction: column; }
    .rit-responsive-table thead { display: none; }
    .rit-responsive-table,
    .rit-responsive-table tbody,
    .rit-responsive-table tr,
    .rit-responsive-table td { display: block; width: 100%; }
    .rit-responsive-table tr {
        border-bottom: 1px solid var(--rit-slate-200);
        padding: 12px 14px;
    }
    .rit-responsive-table td {
        border: 0 !important;
        display: flex;
        justify-content: space-between;
        gap: 16px;
        padding: 7px 0 !important;
        text-align: right;
    }
    .rit-responsive-table td::before {
        color: var(--rit-slate-500);
        content: attr(data-label);
        font-size: 9px;
        font-weight: 800;
        letter-spacing: .5px;
        text-align: left;
        text-transform: uppercase;
    }
    .rit-responsive-table td.rit-mobile-primary {
        display: block;
        text-align: left;
    }
    .rit-responsive-table td.rit-mobile-primary::before { display: none; }
    .public-complaint-hero { padding: 36px 0 72px !important; }
    .complaint-form-heading { align-items: flex-start !important; }
    .rit-login-aside { display: none; }
    .rit-login-form { padding: 28px 22px; }
}

@media (max-width: 479px) {
    .rit-stat-grid { grid-template-columns: 1fr 1fr; }
    .rit-stat-label { min-height: 0; }
    .rit-stepper { grid-template-columns: repeat(2, 1fr); }
}